Support Coordinator

Salary: £20,000
Contract Type: Full Time
Location: Cardiff Office, Cowbridge Road West, Cardiff, CF5 5BS

About Tempo

Tempo is a rapidly-growing social enterprise with huge ambition. Our work builds strong, resilient communities and gives people the tools to make real, lasting changes in their lives.

Tempo works to enable more people to volunteer in their communities, because giving your time and feeling valued improves health, happiness and future prospects. We do this with Time Credits, one of the world’s largest time-based community currencies. People earn Time Credits when they give their time and spend them on a wide range of activities they choose. Over 56,000 people have earned over 900,000 Time Credits so far, and we partner with over 1500 community organisations, public services and businesses.

Tempo are on a 5-year journey to becoming a nationwide organisation, enabling people from any community to get involved in Time Credits, join their community and access new opportunities. By 2023, we aim to have reached 250,000 people across England and Wales and see 2.5m Time Credits earned and spent.

About You

We are looking for a key individual to join us on our journey and grow our impact and reach. You will provide operational support to Tempo staff, this entails close liaison with clients, account management of our network of partner organisations, dealing efficiently and politely with queries and a range of administration functions. Like everything at Tempo, the work is fast-moving, creative and varied.

Based in our Cardiff office in a fun and friendly environment, you will be a key member of the central support team who provide support to frontline staff in order to run our programmes and partnerships effectively and efficiently.
You are proactive, self-motivated and passionate about communities and creating positive, lasting change building on the skills and assets of all. You can communicate effectively about the work of Tempo, build relationships quickly and work collaboratively to achieve goals. You are target driven, creative, enthusiastic and well organised, with the ability to stay on top of a varied and demanding workload.

Please refer to the job description and person specification for a comprehensive list of the main duties and the requirements of the role.

Closing date for applications: 9am on Monday 24th June 2019
Interview date: Monday 1st July 2019

How to Apply:
If you think this is the role for you, please take a look at our candidate pack first as it will help you decide whether we’re a good fit for you. It also provides you with important information on how to complete the Application Form and fully demonstrate your strengths to us.

View our Candidate Pack
View the Job Description / Person Specification
Download the Application Form

Please send your completed application form to using the post title and your name as the subject heading by no later than 9am on Monday 24th June 2019.

As part of our commitment to Disability Confidence, candidates who consider themselves to be disabled will also be given the opportunity to attend an interview if they meet the essential criteria for the role. By opting-in to this scheme, you are disclosing that you have a disability solely for the purpose of the interview guarantee and we will not assume nor infer that you wish to disclose or record your disability in any other way – including any reasonable adjustments you may need if you are employed.

Interview date: Monday 1st July 2019
Please do not apply if you will not be able to make this interview date, either in person or via video conference.

The successful applicant will be subject to a satisfactory Disclosure and Barring Service check.

We strongly believe in the benefits of having a diverse and inclusive workforce and encourage applications from all sectors of the community.